Privacy Terms for Connector Street Products and Services
Individuals and Enterprise
Effective August 25, 2020
How We Use Your Data
We use your data to provide products and services for your use.
If you use a Connector Street product with an account provided by an organization you are affiliated with, such as your work or other organization account, that organization may have the ability to control and administer your Connector Street product and product account, and access and process your data, including the contents of your communications and files associated with your Connector Street product accounts. For more information about this, please read the section, Connector Street for Enterprise Privacy Terms (below).
Our app helps you connect the friends in your network. We use your data to authorize access to our services.
Your Privacy Matters
Connector Street’s mission is to create a closer, more interconnected world. Central to this mission is our commitment to be open and clear about the data we collect about you, how it is used and with whom it is shared.
Our registered users (“members”) share their identities with individuals in their networks. We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
Data Controllers and Contracting Parties
If you reside in the “Designated Countries”: Connector Street Inc. will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services. If you reside outside of the Designated Countries, Connector Street Inc. will be the controller of your personal data provided to, or collected by or for, or processed in connection with, our Services.
Data We Collect
Data You Provide To Us
You provide data to create an account with us.
To create an account you need to provide data including your name, email address, mobile number, and a password. If you register for a premium Service that may be introduced sometime in the future, you will need to provide payment (e.g., credit card) and billing information.
When you create your Connector Street profile, you give other data to us, such as by syncing your address book, and photos. Nothing that you add to your profile is made available to the public. Your profile information is only made available to people whom you introduce, or members who introduce you to people in their network and, as to those individuals, they must already have your mobile phone number in order to make an introduction.
We collect personal data from you when you provide and upload it to our Services, such as when you fill out your profile. We receive data about you when someone in your network uses the Connector Street app to introduce you to someone else. We also receive information about you in the messages that are communicated through the Connector Street messaging function. When you sync your contacts with our Services, sometime in the future, we may use your address book information to enable us to suggest connections for you to make.
We log your visits and use of our Services. We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology.
Your Device and Location
We receive data from your devices and networks, including location data. When you visit or leave our Services we may receive the URL of both the site you came from and the one you go to next. We may also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device may send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
If you communicate through our Services, we learn about that.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you receive an introduction through the Connector Street platform, we may track whether you have acted on it and will send you reminders. We also use automatic scanning technology on messages.
Our Services allow you to connect the friends in your network.
Sometime in the future, we may enable you to opt-in to allow us to use your precise location or proximity to others for certain tasks (e.g. to suggest other nearby members for you to connect.) It is your choice whether to invite someone to our Services, make an introduction or act on an introduction made by a member. When you make an introduction, your introduction will include your name, photo, and contact information, as you have included such information in your profile. We may send reminders to the people that you have sought to connect via the Connector Street app.
We enable introductions between members and others.
We will contact you through email, mobile phone, and messages that are generated by the Connector Street platform, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders, and promotional messages from us. We also enable communications between you and others through our Services, including for example, invitations.
We promote our Services to you and others.
We use data, including public feedback, to conduct research and development to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help you better connect to your friends and colleagues.
Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide. You may opt-out of survey invitations.
We use data to help you and fix problems. We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
We use data to generate aggregate insights. We use your data to produce and share aggregated insights that do not identify you. For example, we may use your data to generate statistics about our members.
Security and Investigations
How We Share Information
We enable members to archive introductions that they send and receive, as well as notification messages.
Others may help us to deliver Services, including: maintenance, analysis, audit, payments, fraud detection, marketing and development. They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Connector Street, our members, personnel, or others. We attempt to notify members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Change in Control or Sale
Your Choices & Obligations
We keep most of your personal data for as long as your account is open. We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services.
Rights to Access and Control Your Personal Data
You can access or delete your personal data as follows:
Delete Data: You can ask us to erase or delete your personal data (e.g., if it is no longer necessary to provide Services to you).
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of your personal data and ask for it to be provided in machine readable form.
You may also contact us here, and we will consider your request in accordance with applicable laws.
Residents in the Designated Countries may have additional rights under their laws.
We keep some of your data even after you close your account.
If you choose to close your Connector Street account, the fact that you are a member on Connector Street will stop being visible to others on our Services within 5 business days. We generally delete closed account information within 30 days of account closure, except as noted below. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. Information you have shared with others will remain visible after you have closed your account. We do not control data that other members copied out of our Services.
Other Important Information
We monitor for and try to prevent security breaches. Please use the security features available through our Services. We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Cross-Border Data Transfers
We may store and use your data outside your country.
We may process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.
Lawful Bases for Processing
We have lawful bases to collect, use and share data about you. At any time, you can withdraw from the Connector Street Services by closing your Connector Street account. You may close your account from the Settings section on the app. We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Connector Street Services you have requested)) and “legitimate interests.” Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer at .
We do not share personal data with third parties for the purpose of direct marketing.
Connector Street for Enterprise Privacy Terms
Personal data we collect: Connector Street collects data from you, through our interactions with you and through our Services. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Connector Street and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
How we use personal data
Connector Street uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
--Provide our Services, which includes updating, securing, and troubleshooting, as well as providing support.
--It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
--Personalize our products and make recommendations.
--Advertise and market to you, which may include sending our promotional communications, targeting advertising, and presenting you with relevant offers.
--We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent, and personalized experience.
Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Connector Street with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Connector Street and its members and customers.
How to access and control your personal data
You can also make choices about the collection and use of your data by Connector Street. You can control your personal data that Connector Street has obtained, and exercise your data protection rights, by contacting Connector Street or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which Services you use.
If you want to access or control personal data processed by Connector Street, you can contact Connector Street email@example.com.
Services provided by your organization—notice to end users
If you use Services with an account provided by an organization you are affiliated with, such as your work or an association with which you are affiliated, that organization may be able to control and administer your Connector Street account and access and process your data, including the interaction data, and the contents of your communications and files associated with your Connector Street account.
If you lose access to your work or organization account (in event of change of employment, for example), you may lose access to your Connector Street account and the content associated with these Services.
Services are intended for use by organizations, such as associations and businesses. If your organization provides you with access to our Services, your use of the Connector Street app, for example, is subject to your organization's policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. Connector Street is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
When you use Connector Street Services provided by your organization, Connector Street’s processing of your personal data in connection with that product is governed by a contract between Connector Street and your organization. Connector Street processes your personal data to provide the product to your organization and you, and for Connector Street’s legitimate business operations. If you have questions about Connector Street’s legitimate business operations in connection with providing products to your organization, please contact Connector Street at firstname.lastname@example.org.
Connector Street for Enterprise Services
When a member tries, purchases, uses, or subscribes to a Connector Street service provided by your organization, or obtains support for services with such products, Connector Street receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our legitimate business operations, and communicate with the member.
When a customer engages with a Connector Street sales representative, we collect the customer’s name and contact data, along with information about the customer’s organization, to support that engagement.
When a customer interacts with a Connector Street support professional, we collect device and usage data or error reports to diagnose and resolve problems.
When a customer pays for products, we collect contact and payment data to process the payment.
When Connector Street sends communications to a customer, we use data to personalize the content of the communication.
When a customer engages with Connector Street for professional services, we collect the name and contact data of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has requested.
Connector Street account
There are two types of Connector Street account:
When you create your own Connector Street account tied to your personal email address, we refer to that account as a personal Connector Street account.
When you or your organization (such as your employer or organization) creates your Connector Street account tied to your email address and/or mobile phone number, we refer to that account as a work or organization account.
You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please contact us here or at .
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